Edgecraft Tech LLC Statement of Privacy
This Privacy Statement applies to the Edgecraft Tech LLC website and to information collected through our online services. It explains what information we collect, why we use it, and the choices available to you. It does not govern third-party websites, products, or services that may be linked from our site.
Collection of Personal Information
When you contact us, request a quote, place an order, purchase a service, or otherwise interact with us, we may collect information such as your name, email address, telephone number, billing or business address, project details, and transaction-related information. We collect only the information reasonably needed to provide and administer our services.
Links from our website may lead to third-party sites with their own privacy practices. We encourage you to review those policies because Edgecraft Tech LLC is not responsible for the privacy practices or content of third-party websites.
Use of Personal Information
We may use personal information to respond to inquiries, process orders, deliver requested services, provide customer support, maintain account and billing records, improve our offerings, and communicate relevant service information. We may also ask customers to participate in surveys or feedback programs.
Edgecraft Tech LLC does not sell, rent, or lease customer lists. We may engage service providers to perform limited functions such as payment processing, hosting, mailing, customer support, analytics, or transaction fulfillment. Those providers receive only the information reasonably necessary to perform their services and are expected to protect it appropriately.
We do not intentionally use sensitive personal information for unrelated marketing purposes. We may disclose information when required by law, legal process, or when reasonably necessary to protect our rights, property, systems, customers, personnel, or the public.
Information may be stored or processed in the United States or in other locations where Edgecraft Tech LLC or its service providers operate. By using our services, you acknowledge that information may be transferred and processed in those locations subject to applicable law.
Control of Your Personal Information
You may contact us regarding your communication preferences or questions about your personal information at help@edgecrafttech.com. Please include enough identifying information for us to locate the relevant records.
You may opt out of promotional email messages by following the unsubscribe instructions in the message or by contacting us directly.
Security of Personal Information
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. Where payment or other confidential information is transmitted, we use appropriate encrypted connections when supported by the service involved.
Changes to this Statement
We may update this Privacy Statement from time to time to reflect changes in our services, legal requirements, or business practices. Material changes will be posted on this page before or when they take effect. We encourage users to review this page periodically.